> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.trackingmore.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to integrate with Slack

| Plans: Pro & higher plans,  Platforms: TrackingMore Shopify App


# Overview

You can integrate Slack with TrackingMore - Order Tracking App to send proactive delivery updates to shoppers through Slack. 

# How to integrate Slack with TrackingMore - Order Tracking App
1. Install [TrackingMore - Order Tracking App](https://apps.shopify.com/trackingmore?show_store_picker=1) and subscribe to a Pro Plan
![Install TrackingMore](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_11l05p.png)
![Subscribe to a pro plan](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_1k9pev3.png)

2. Go to **Integration** and connect **Slack **
Go to navigation "Integration"  > search **slack** > click **Connect**
![](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_1g2w4kk.png)

3. Set the shipping status update
![Setting](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_rvq425.png)
![Enable shipping status to be updated](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_15ehyiy.png)

4. Install TrackingMore in Slack
Click **install TrackingMore in slack ** & go to slack page to [sign in](https://slack.com/workspace-signin?redir=%2Foauth%3Fclient_id%3D6235935115380.6219549696807%26scope%3Dincoming-webhook%252Cchat%253Awrite%252Ccommands%26user_scope%3D%26redirect_uri%3D%26state%3Dtuyutian.myshopify.com%26granular_bot_scope%3D1%26single_channel%3D0%26install_redirect%3D%26tracked%3D1%26team%3D) slack or create a slack account to connect
![Install TrackingMore in slack](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_15hi2fl.png)
![Sign in slack](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_g7zy8b.png)
![Select a channel and allow it](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_2scjci.png)

5. After installed, the status update will show like this below, for example, update **delivered** status
![](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/4084ff5d2000cdfbb793633e077633_tma2nz.png)

|| Note: 
|| 1. If you haven't installed TrackingMore in Slack, click ${color}[#54ac0c](Turn On) to directly install it.
|| ![Turn on to directly install TrackingMore in Slack](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_1bwv9ku.png)
|| 2. If you've installed TrackingMore in Slack but disabled it, click ${color}[#54ac0c](Turn On) to reactivate the status update feature without reinstalling.

|| So does **Connect**
|| 1. If you haven't connected TrackingMore to Slack, click ${color}[#48a00d](Connect) to directly establish the connection.
|| ![Connect directly](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_11v0vei.png)
|| 2. If you've connected TrackingMore to Slack but it's currently inactive, click ${color}[#48a00d](Connect) to reactivate the status update feature without reconnecting.