> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.trackingmore.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Manage User Roles on TrackingMore


Roles provide different levels of access to members based on the task they perform. TrackingMore allows you to grant role-based access to members. When inviting members to the TrackingMore, you can control the privileges of the members by assigning different roles to them.

📢 What you'll learn

In this tutorial, we will discuss:

How to add or remove a member in TrackingMore
How to transfer ownership
FAQs

### How to add or remove a member in TrackingMore

* Go to [TrackingMore Settings](https://admin.trackingmore.com/settings) > Sub Account
* ![Settings--->Sub account](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_c2c2jc.png)
* Click "Invite member"
* Enter the email address and select a role for the member
* Click "Add"
![Steps of "Inviting Member"](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_1g6cpqf.png)

After the above steps, TrackingMore will send an invite email to the new member with a link to set up their TrackingMore account.
![Invitation Email](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_sqqs4y.png)
After invitation accepted, then you can view the invitation status by [logging in](https://www.trackingmore.com/login.html) TrackingMore **master account** ---> [TrackingMore settings](https://admin.trackingmore.com/settings)---> [Sub Account](https://admin.trackingmore.com/account/members)
![invite member status](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_f06s68.png)

To delete or remove a member from your TrackingMore master account, click the delete icon against the member's name. 
![Delete the member](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_7kl397.png)
![Delete a member](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_1gjwdht.png)
| Note: You can invite up to 10 members in each master TrackingMore account


### How to transfer ownership/role

1. Transfer ownership of master account
Go to TrackingMore settings--->Profile--->Click "change email"--->enter the password of old email account  & click "confirm"--->enter the new email address  & click "send verification code" to the new email, then click "update email" to finish it.
![Settings--->Profile](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_afl8th.png)
![Confirm your old email & password](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_hctj9j.png)
![Update the new email](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_uiw173.png)

2. Transfer orole of member account/sub account
[Log in](https://www.trackingmore.com/login.html) TrackingMore **master account** ---> [TrackingMore settings](https://admin.trackingmore.com/settings)---> [Sub Account](https://admin.trackingmore.com/account/members) --->Click "edit"---> change the role--->Click "update"
![Change role of a member](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_1lxws65.png)
Note: Only the Owner has the authority to transfer the ownership to any organization member.


### FAQs

Who can invite a member?
Only the owner of the TrackingMore master account can invite a member.

Who can configure the role of a member?
Only the owner or admin of TrackingMore master account can edit the role of a member.