> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.trackingmore.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Import a Shipment to TrackingMore by TrackingMore Web

**How to Import a Shipment to TrackingMore**

||| 1. _Tracking Number_ is ${color}[#f00f0f](Required)
||| 2. Courier is not required but it's better to fill in it as it will be more accurate because only by filling a Tracking Number to detect a carrier will have a 97% accuracy rating
||| 3. Other parameters like Shipment Information(Origin Country, Destination Country), Oder Information(Order Number, Order Date...), Customer Information(Name,Email...) & Additioanl Infomation are **${color}[#2f8b0e](Optional)**

1.  Go to TrackingMore [Shipments](https://admin.trackingmore.com/shipments/numbers) Page
2. Click [Add Shipment](https://admin.trackingmore.com/shipments/add)
![Shipments--->Add Shipment](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_qdi2ro.png)

3. Enter a valid **Tracking Number** & choose the correct **Courier Name** to add a shipment successfully or enter a valid **Tracking Number** only to get an auto-detect carrier result to add a shipment successfully 
![Enter a Valid Tracking Number & Choose the Correct Carrier Name](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_31a16u.png)

4. Once the shipment is added, it will display on the Shipments dashboard
5. Click on individual shipments to view their complete details on the side panel
![Complete details](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_b4gogx.png)

You can edit the **shipment details**, **customer information**, and add **additional info** as per your requirement on this side panel.
![Edit shipment details](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_mfovq4.png)

![Edit customer info](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_8ys1zj.png)

![Edit additional info](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_18loott.png)

|| ${color}[#285d04](Duplicate) or ${color}[#486803](identical) tracking numbers can be imported to TrackingMore only when they have ${color}[#386204](different couriers).