> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.trackingmore.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Lookup Widget: Track Orders by Phone Number

###### How can I set "track orders by phone number" for my customers?

Step 1: Go to TrackingMore App--->Tracking Page--->Customize
![Customize tracking page](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_gvs00n.png)

Step 2: Go to sections--->Order lookup widget
![Order lookup widget](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_1hqrsxm.png)

Step 3: Enable tracking numbers or order number with email/phone number or both, & you can also change the color of track button, track button text, track border & input text 
![Enable lookup by order number with phone number](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_17o73n3.png)


Step 4: Don't forget to "save" 
![Save](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_1nmqm5u.png)

| Note:
| 1. When you enable track orders by order number with phone number, valid order number & valid phone number are required to be input at the same time, then it will show track result. 
| 2. Phone number must be input together with order number so that it will show track result.