Update Time for Courier "DHL Germany" & "DHL ECommerce"
Shipment status/info for DHL Express and DHL ECommerce will only be updated except the period of 14:00(UTC) - 24:00(UTC) each day in our TrackingMore system.
So during 14:00(UTC) - 24:00(UTC) , if no shipment info updates, kindly please wait for 6-10hrs.
After that if still under no updates, please inform us in time to our service email address service@trackingmore.org or on the live chat and we'll escalate it to our IT Department for a resolution which will take 1-2 business days usually.
Note:
Courier_code of DHL Express: dhl
Courier_code of DHL ECommerce: dhlglobalmail
So during 14:00(UTC) - 24:00(UTC) , if no shipment info updates, kindly please wait for 6-10hrs.
After that if still under no updates, please inform us in time to our service email address service@trackingmore.org or on the live chat and we'll escalate it to our IT Department for a resolution which will take 1-2 business days usually.
Note:
Courier_code of DHL Express: dhl
Courier_code of DHL ECommerce: dhlglobalmail
Updated on: 23/03/2023
Thank you!