Articles on: Analytics

Monitor the Performance of Your Shipments With Shipment Analytics

Plans: All

Overview



Keeping a tab on your shipments is important to build a splendid post-purchase experience. With TrackingMore, you can check shipment analytics to understand how well your selected carriers are doing. This guide covers every small detail about shipment analytics.

What you’ll learn



In this tutorial, we’ll show you:

Steps to check Shipment reports
Customizable filters to slice and dice reports
A status bar to quickly check the progress of your shipments
Detail oriented reports

Steps to check Shipment reports


Navigate to Analytics
You'll see data based on the default settings, so set the filters according to your preference to see the desired results


Let’s understand the shipment analytics of TrackingMore:

Customizable filters to slice and dice reports


create date
order date

Create date: It will be selected by default, which means you’ll see shipments that you’ve created in your TrackingMore account. You can switch to Order Date
Date range: Define the period for which you check the on-time shipment data

A status bar to quickly check the progress of your shipments


Right after the filters, you will see a status bar that tells you about shipping performance. It has key metrics to offer you valuable insights. Here's how it looks:

Total shipments: It shows the total number of the imported shipments including status not found, transit, out for delivery, delivered, expired, failed attempt, exception & info received
Delivered: It shows the percentage of delivered shipments. It gets calculated with this formula:
(Total number of delivered shipments / Total shipment) *100

Exception: It shows the percentage of shipments with an exception history. It gets calculated with this formula:
(Total number of exception shipments / Total shipments) *100

Expired: It shows the percentage of shipments with an expired history. It gets calculated with this formula:
(Total number of expired shipments / Total shipments) *100

Detail oriented reports


Click View details to see in-depth data and export it in the CSV format.
**Shipment over time**

It tells you the progress of your shipments over time. It shows how many of your shipments are delivered and non-delivered.
Click View details to analyze the in-depth performance of your shipments over time.
Filter data by day, week, or month for a more granular or panoramic timeframe view.
View details
Filter by day, week, month

Detailed report analysis
a. Filter and sort data by create date, order date and timeframe
b. View the total number of shipments on a particular day, week, or month (Data will be displayed based on the filters selected).
c. View the ratio of delivered and non-delivered shipments to total shipments delivered during a specified period.
d. To download the report, click ↥Export CSV.


**Shipment by current status**

It's self-explanatory. You see data based on different shipment statuses like not found, transit, out for delivery, delivered, expired, failed attempt, exception & info received
You can click the square icon beside the status to open and close its displaying in the chart


**Total shipment by carriers**

The line graph helps you analyze the performance of your carrier in shipping packages and check the progress of your shipments.
Click View details to analyze the in-depth performance of your shipments over time.


Detailed report analysis
Filter and sort data by create date, order date and timeframe
By carrier/services
a. The total number of shipments your top-performing carriers are handling during a specified period
b. The percentage of total shipments using each carrier service
c. The percentage of each carrier / service's shipments that have been delivered
To download the report, click ↥Export CSV.


**Exception reasons**

The line graph helps you analyze the performance of your carrier in exception reasons and helps you decide to change a new carrier or not.

Updated on: 09/11/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!