Q: Where can I find the global courier contact information?

Global Courier Contact Info <ol> <li>Go to TrackingMore <a href="https://www.trackingmore.com/carriers.html">Courier</a></li> <li>Search any courier in the list and click the courier <img src="https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_99h6kb.png" alt="Search a courier" /></li> <li>You will find the courier contact info <img src="https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_2qq4ft.png" alt="Find the courier contact info" /></li> </ol> ||| Note: some couriers may not provide contact detail.

Question 1

Which courier is supported by TrackingMore platform？

Accepted Answer

TrackingMore supports over 1000+ couriers, you can check whether a courier you want is supported in our TrackingMore or not in 2 ways:

Download the Courier List Download the courier list & search the courier name you want to find out whether it's supported or not.
Search the courier name in the TrackingMore courier frontpage to find it out

Question 2

Where can I find the global courier contact information?

Accepted Answer

Global Courier Contact Info

Go to TrackingMore Courier
Search any courier in the list and click the courier
You will find the courier contact info

||| Note: some couriers may not provide contact detail.

Question 3

About "Exception" Shipment Stauts

Accepted Answer

What's "exceptions" Shipments?

The package might have been sent to the sender, damaged, lost or other exceptions.

How to identify "exception" shipments in TrackingMore?

There are 2 methods to identify "exception" shipments in TrackingMore.

➡️ Basic Method

It comprises multiple ways to identify exception shipments

Search Specific "Exception" shipments Go to the TrackingMore Shipments Page and insert tracking numbers in the search field to find exception shipments. || You can do a bulk search to save time significantly by double-click the search field & put each Tracking Number/Order Number each line up to 500.
Filter "Exception" shipments by status Go to the TrackingMore Shipments Page and set status exception shipments using filters.
Sort "Exception" shipments by status Go to the TrackingMore Shipments Page and simply sort exception shipments.
Filter exception shi

Question 4

How to Connect WooCommerce with TrackingMore

Accepted Answer

TrackingMore Parcel Tracking Plugin Installation on WooCommerce

Demo
Installation Steps

1) Install & Activate TrackingMore Plugin in WordPress Admin Login in WordPress admin account—>Click “Plugins”--->Click "Add New"—>Click "Install Now"--->Click "Activate", then you can search key words "TrackingMore" in "plugins"---> "installed plugins" to see it in the list

Search & Install TrackingMore Plugin on WooCommmerce

Activate TrackingMore Plugin on WooCommerce

2) Click "Permalinks" in WordPress Settings Scroll down your mouse to “Settings” in WordPress admin—>Click "Permalinks"--->Click "Save Changes", then you will see TrackingMore Plugin there below Click "Save Changes" in Permalinks

3) Activate Commonly Used Couriers & Open "Use Track Button" in TrackingMore Plugin Settings Click "TrackingMore" Plugin—>Activate your commonly used carriers in "Carrier" section by one clicking in the carrier box & search the carrier's name to choose it—>Open “Use Track Button”--->Click “Save Changes.” ![Activate Commonly Used Couriers &

Question 5

How to Provide Estimated Delivery Date for Your Shipments With TrackingMore

Accepted Answer

After placing an order, customers are eager to know the estimated delivery date (EDD). eCommerce businesses also prefer to share EDD because it reduces WISMO queries and gives a magnificent shopping experience.

TrackingMore has developed Custom EDD feature by setting the transit times manually based on different shipping methods, carriers, and destinations.

||| Note that this feature is only available for Plus plan or Higher plan users for the time being. It will be unlocked for other paid plan users next week.

👨‍💻 Steps to enable the EDD feature of TrackingMore

Go to your TrackingMore account settings and click Estimated delivery date (EDD).
Click Enable to activate Custom EDD
Edit order cutoff time, processing time, business working days: click "edit"

In the Order Cutoff And Processing Times section, click Edit to set a few settings

➡️ Order cutoff time

It indicates the amount of time you need to process an o

Question 6

Check Remote Area

Accepted Answer

Check if the package is sent to remote places where shipping charges are more than normal. Here is Remote Area Checker for your reference.

Right now we only support DHL/UPS/FedEx/TNT remote area checker.

There are 2 ways to check remote area:

1. Check remote area in TrackingMore remote area page

Check one remote area Go to Remote Area Checker ---> Select one carrier or all from DHL/UPS/FedEx/TNT/All & Enter one country & postal code separated by a space each line ---> Click "track"
Check multiple remote areas Go to Remote Area Checker ---> Click "import" ---> Select one carrier or all & download the csv file ---> Fill in the file & click "choose file" ---> Click "upload"

2. Check remote area via TrackingMore API

V3 check remote area API: ${color}#ee1717 is ${color}#e71313
V2 check remote area API: ${color}[#ee1717](postcode & country) are ${color}#e71313 You can download country_code here: https://s.trackingmore.com/a

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