There are some good tips on how to customize a beautiful tracking page:

Q: Where can I find the global courier contact information?

Global Courier Contact Info <ol> <li>Go to TrackingMore <a href="https://www.trackingmore.com/carriers.html">Courier</a></li> <li>Search any courier in the list and click the courier <img src="https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_99h6kb.png" alt="Search a courier" /></li> <li>You will find the courier contact info <img src="https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_2qq4ft.png" alt="Find the courier contact info" /></li> </ol> ||| Note: some couriers may not provide contact detail.

${color}#f50505 Tracking Page: Tracking Page >> Classic >> Customize

1. Customize order lookup widget

${color}[#f50f0f](Show or hide Tracking Number:) for customers who have no tracking numbers or merchants who don't want their customers to see the tracking number for some reasons (e.g. dropshippers), it's suggested to hide tracking number
${color}[#f50f0f](Show or hide Email & Order Number:) for customers who have no email left on the order, it's suggested to hide email & order number
${color}[#f50f0f](Show or hide Placeholder:) if you want your customers to see clear what input text to be input in the box, you can open it; while if you feel it's duplicate with the title, you can close it
${color}[#f50f0f](Show or hide Border:) showing or hiding it based on your own web design
${color}[#f50f0f](Customize colors of tracking button, tracking button text, tracking border, input text:) For easier & simpler customizing, tr

Question 2

Where can I find the global courier contact information?

Accepted Answer

Global Courier Contact Info

Go to TrackingMore Courier
Search any courier in the list and click the courier
You will find the courier contact info

||| Note: some couriers may not provide contact detail.

Question 3

Check Remote Area

Accepted Answer

Check if the package is sent to remote places where shipping charges are more than normal. Here is Remote Area Checker for your reference.

Right now we only support DHL/UPS/FedEx/TNT remote area checker.

There are 2 ways to check remote area:

1. Check remote area in TrackingMore remote area page

Check one remote area Go to Remote Area Checker ---> Select one carrier or all from DHL/UPS/FedEx/TNT/All & Enter one country & postal code separated by a space each line ---> Click "track"
Check multiple remote areas Go to Remote Area Checker ---> Click "import" ---> Select one carrier or all & download the csv file ---> Fill in the file & click "choose file" ---> Click "upload"

2. Check remote area via TrackingMore API

V3 check remote area API: ${color}#ee1717 is ${color}#e71313
V2 check remote area API: ${color}[#ee1717](postcode & country) are ${color}#e71313 You can download country_code here: https://s.trackingmore.com/a

Question 4

Which courier is supported by TrackingMore platform？

Accepted Answer

TrackingMore supports over 1000+ couriers, you can check whether a courier you want is supported in our TrackingMore or not in 2 ways:

Download the Courier List Download the courier list & search the courier name you want to find out whether it's supported or not.
Search the courier name in the TrackingMore courier frontpage to find it out

Question 5

How to Connect WooCommerce with TrackingMore

Accepted Answer

TrackingMore Parcel Tracking Plugin Installation on WooCommerce

${youtube}How to connect WooCommerce with TrackingMore

Installation Steps

1) Install & Activate TrackingMore Plugin in WordPress Admin

Login in WordPress admin account
Click Plugins
Click Add New
Click Install Now
Click Activate,
Then you can search key words TrackingMore in plugins---> installed plugins to see it in the list

2) Click "Permalinks" in WordPress Settings

Scroll down your mouse to Settings in WordPress admin
Click Permalinks
Click Save Changes, then you will see TrackingMore Plugin there below

3) Activate Commonly Used Couriers & Open "Use Track Button" in TrackingMore Plugin Settings

Click **TrackingMore **Plugin
Activate your commonly used carriers in Carrier section by one clicking in the carrier box & search the carrier's name to choose it
Open Use Track Button

Question 6

About "Exception" Shipment Stauts

Accepted Answer

What's "exceptions" Shipments?

The package might have been sent to the sender, damaged, lost or other exceptions.

How to identify "exception" shipments in TrackingMore?

There are 2 methods to identify "exception" shipments in TrackingMore.

➡️ Basic Method

It comprises multiple ways to identify exception shipments

Search Specific "Exception" shipments Go to the TrackingMore Shipments Page and insert tracking numbers in the search field to find exception shipments. || You can do a bulk search to save time significantly by double-click the search field & put each Tracking Number/Order Number each line up to 500.
Filter "Exception" shipments by status Go to the TrackingMore Shipments Page and set status exception shipments using filters.
Sort "Exception" shipments by status Go to the TrackingMore Shipments Page and simply sort exception shipments.
Filter exception shi

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