Integrations

• Sync order status to Google Sheets automatically

  How to sync order status to Google Sheets automatically from TrackingMore Shopify App? Go to TrackingMore Integration navigation Search "google sheets" or choose category > data to find Google Sheets App Or ![Or choose ategory > data to find "google sheets"](https://storage.Few readers

• How to integrate with Slack

  | Plans: Pro & higher plans, Platforms: TrackingMore Shopify App Overview You can integrate Slack with TrackingMore - Order Tracking App to send proactive delivery updates to shoppers through Slack. How to integrate Slack with TrackingMore - Order Tracking App Install TrackingMore - Order Tracking App and subscribe to a Pro Plan ![Install TrackingMore](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/imagFew readers

Customize EDD

• Customize EDD on Tracking Page, Shipment Detail & Notifications

  After placing an order, customers are eager to know the estimated delivery date (EDD). eCommerce businesses also prefer to share EDD because it reduces WISMO queries and gives a magnificent shopping experience. TrackingMore has developed Custom EDD feature by setting the transit times manually based on different shipping methods, carriers, and destinations. ||| Note that this feature is available for all users including free plan users or paid plan users. 👨‍💻 Steps to enable the EDD featureFew readers

Classic Tracking Page

• Lookup Widget: Track Orders by Tracking Number or Order Number with Email/Phone Number

  How can I set "track orders by tracking number or order number with email/phone number" for my customers? Step 1: Go to TrackingMore App--->Tracking Page--->Customize Step 2: Go to sections--->Order lookup widget Step 3: Enable tracking numbers or order number with email/phonFew readers

• Set up Word Masking for tracking history on the tracking page

  How to hide something I don't want my customers to see from my tracking page? Go to ( TrackingMore App) Tracking Page - Masking Rules-> Add word masking rule Hide single word or whole entry Replace single word or whole entry ![](https://storage.crisp.chat/users/helpdeFew readers

• Change the default theme language of your tracking page

  The theme language of any tracking page gets set to Chinese, English, French, Germany, Italian, Spanish or Portuguese or Custom. To let customers check the status of their parcel in the local language, you will have to change the language of your tracking page manually. The theme section includes: titles, order lookup widget, input error alerts, standard status, non-standard status, special description, addtional shipment info & shipment review 2 ways to accomplish it: 1. Using TFew readers

• How to set map showing on Tracking Page?

  Setting steps: Go to Tracking Page--->Click “customize” Click “tracking history” to enter the map display page: choose parcel’s current location or destination or do not display Save Back & open "tracking history" Save ![](https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/image_gmtuFew readers

• Lookup Widget: Track Orders by Phone Number

  How can I set "track orders by phone number" for my customers? Step 1: Go to TrackingMore App--->Tracking Page--->Customize Step 2: Go to sections--->Order lookup widget Step 3: Enable tracking numbers or order number with email/phone number or both, & you can also chaFew readers

• Edit additional Text below or above the order lookup widget in the TrackingMore Tracking Page

  Our TrackingMore App supports Shopify users to edit additional text below or above the order lookup widget in TrackingMore tracking page when users installed our TrackingMore App on Shopify. And the max text is up to 3000 digits. Below is where & how to set up it: Go to Tracking Page > customize Order lookup widget ![Order lookup widget](https://storage.crisp.chat/usersFew readers

• Customize Tracking Page URL

  Your default tracking page URL is {your_store_URL}/apps/trackingmore e.g. if your store url is example.myshopify.com, then your default tracking page URL should be: example.myshopify.com/apps/trackingmore If you want to change this URL, do as follow: Go to Tracking Page, click 'Customize URL': Then follow the steps in the pop-up window and make sure you complFew readers

• Can I change the shipment review title & button to my own language?

  Yes, you can. Here is the steps: Go to tracking page section > edit language Choose the language you want or "custom": only 7 languages supported now (Chinese, English, French, Germany, Italian, Spanish or Portuguese) ScFew readers

• Multilingual Shipment Review Tag

  Currently Shipment Review Tag supports **7 ** multilingual settings: **Chinese, English, Spanish, French, Italian, German, Portuguese. ** Here is how to set it into your own language : Go to TrackingMore Tracking Page Customize Click "Shipment Review" Choose one of the 7 languages you want and **Save ** ![Click shipment review](https://storage.criFew readers

• Change the color of the coupon upsell button

  You can change it by the following steps in both classic & modern tracking page templates: Go to Tracking Page > customize Theme setting >> change primary color | Note: | Specific color settings > Primary color setting. | 1.Few readers

Couriers

• Add Commonly Used Carriers

  In April,2023, TrackiingMore launched an optimized feature-add commonly used carriers with more accurate carrier auto-correction in TrackingMore Shopify App. In this feature, users can enjoy the below advantages: More accurate carrier auto-correction: TrackingMore will use your commonly used carrier activated as the 1st priority detected result if you use TrackingMore auto-detect feature without filling in the carrier name when fulfilling your orders in Shopify & your commonly used added carriFew readers

Getting Started

• How many languages does TrackingMore App support?

  TrackingMore App supports 5 languages: English/French/German/Italian/Spanish of all sections (dashboard, orders, tracking page, notifications, settings, account) When you install TrackingMore App for the fisrt time, it's in English by default. And you can set your preferred language by yourself in the below steps: Go to TrackingMore App Choose Settings Edit in "preferred language" & choose one preferred language from the dropdown: ![settingsFew readers

• Some tips on customizing a beautiful tracking page

  customize tracking pageFeatured

• Replace native Shopify tracking link

  Once your customer purchase an product from your Shopify store, they can find and track the order status from the tracking link on the Order status / Order Confirmation page. TrackingMore is able to replace the native tracking link with your branded tracking page link and boost your brand awareness. How to replace native tracking link Install [TracFew readers

• Settings for dropshipping

  Overview If you are using dropshipping method to ship your parcel, you can make some settings for dropshipping to increase your brand images. Supported carriers Trackingmore supports tracking commonly seen dropshipping carriers: China Post, China EMS, ePacket, AliExpress Standard Shipping, Global Cainiao, YunExpress, CJ Packet, YanWen, 4PX, Sunyou, etc. Tracking page settings First go to Tracking Page, there are two places where you may want to set up for your tracking pFew readers

• Examples of order status page add-ons

  How to enable "Drive traffic from order status page" & customize order status page add-ons? Go to Settings Integrate with Shopify Activate “Drive traffic from order status page” Customize > customize Add-on type: Card or Add-on type: Plain button or both > don’t forget to “save” customize add-on type Card: enable or disable EDD, Tracking number, customize order status names (ordered, fulfilled, has shipping update)Few readers

• Example of Updating Shipping Status to Shopify

  How to enable "updating shipping status to Shopify" ? Settings > > integrate with Shopify > activate in section "Update shipping status to Shopify" After enabled, TrackingMore will automatically update Shopify Orders status (In transit, Out for delivery, Delivered, ${color}[#f20707](Failed delFew readers

• TrackingMore Classic Tracking Widget

  TrackingMore has developed a new plugin- Classic Tracking Widget to help reduce your confusion in embedding your own pages, allowing you to use more shopify native custom embeddable content. | Plans: Basic & higher plans 🔧 Here is how to add an embedded element Install TrackingMore Shopify App GoFew readers

• How to filter your shipments or orders & save it on TrackingMore Shopify App?

  TrackingMore updated a new version of shipments/orders filter interface on TrackingMore Orders page on May 30th, which is more user-friendly, simpler, more attractive, and easier to use. 1. For Shipments section: 1) Filter columns to be displayed (columns: tracking number, order, carrier, status, latest event, created date, ordered date, transit time, shipped date, customer name, customer email, origin, destination, note) Go to TrackingMore App>Orders page>shipments ![Orders--->shiFew readers

• TrackingMore Update Status > Custom Order Status

  There is a feature-Update Status that would be automatically added to your Shopify order details page when you install TrackingMore App. **And you can find it in the below steps: ** Click Shopify Orders Choose a specific order and enter its details page Click **more actions ** Click Update status Close automatic order update Enable the status you want and edit the time Save changes Open automatic order update without allowing to be edited again ![](htFew readers

• Export More Data like Order Date, Shipped Date by Orders Column

  We support more data exported like Order Date, Shipped Date by Orders Column now. Below is the steps: Go to Orders Click Column Choose the column you want and **Save ** Export Choose orders column and Export || Then the export file will show all order columns you selected ![Choose the column(s) you want and save](https:/Few readers