Email Notifications via TrackingMore
TrackingMore allows its users to send email notifications for different shipments statuses. With swift email notifications, you can keep your customers updated about their order status.
📧 Enable email notifications
- Log in to your TrackingMore account
- Go to the Notifications tab to access 'Email & SMS' settings
- Enable email notifications as per business requirements: notifications to your customers & to your internal users
- Edit sender info: both sender email address & sender name
- Notifications to customers: enable one or more shipment statuses (transit, pickup,delivered, undelivered, exception) you want notifications to your customers & edit email template
- Notifications to your internal users: you can go to "notifications to you" in "Email & SMS" notifications or go to [TrackingMore settings
](https://admin.trackingmore.com/settings) ---> Notifications to enable email or SMS notificaion for the 5 statuses(transit, pickup,delivered, undelivered, exception)
After email notification enabled, you can check whether email sent successfully in notifications history or in **events ** of a specific tracking number in shipments page.
- Notifications history
- Events in TrackingMore shipments page
In case you need help with setting up email notifications, contact our customer service support team at support@trackingmore.com or on the live chat right away. 🙂
Updated on: 30/05/2024
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