Articles on: Tracking Page

Customize the Branded Tracking Page

Create a personalized branded tracking page to enhance customers' post-purchase experience. TrackingMore branded tracking page acts as an important marketing asset. Customize it with your brand logo and store URL to promote your business and draw the attention of prospects.

🔧 A brief introduction

You can upload a promotional banner, logo, and favicon to make the tracking page more engaging. Also, connect your Facebook and Twitter profiles to build your brand and generate traffic.

💡 Offered features

📌 White-label domain: Modify the built-in domain to enhance brand visibility and increase customer engagement

📌 Marketing assets: Display up to 3 assets on the branded tracking page

📌 Look-up option: Enable package tracking with the tracking number and/or order number along with the email address

🔧 Add brand information

Go to the TrackingMore tracking page section and choose the page you want to edit
Click on 'Actions' and then choose Edit from the dropdown menu
You will reach the settings of your selected tracking page, so start filling up details in the vacant fields. Such as:

Upload the brand logo and favicon
Connect social media(Facebook and Twitter) profiles
Add email or URL for support contact and provide links regarding 'Returns,' 'Terms page,' and 'Privacy page'
Provide relevant details in the 'Policy URL' section
Decide whether you want to show redirect parcel URL or not
Enter status descriptions for both pending and non-existent parcels
Provide the tracking ID of Google Analytics to measure the number of sessions and visitors

Save your settings to finish the process.

🔧 Customize the look and feel

Go to the TrackingMore tracking page section and choose the page you want to edit
Click on 'Actions' and then choose Edit from the dropdown menu
Now, you just need to use our editor to customize your tracking page as you want. There are 3 sections in which you need to make changes: General, Contents, and Theme Settings

➡️ In the General section, you need to:

Enter your store name along with its URL
Upload a Favicon image in the right format and size
Edit your tracking page language (how to set multi-language of your tracking page, please refer to this link)
Insert the tracking ID from your Google Analytics
Add website SEO title & description

➡️ In the Contents section, you need to:

Write header and footer messages

Select lookup options as you like

Add status/tracking description

Enable EDD when the EDD is provided by Carrier or custom.

Enable redirect parcel to show carrier's name & URL to customers so that they can check the required info

Enable progress bar to make both your customers & you to know shipment process

Choose Marketing assets to upload images

➡️ In the Theme settings section, you need to:

Change font and color to add your brand feel to the tracking page

Click Save to finish the process

Updated on: 20/04/2023

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