How to integrate Klaviyo with TrackingMore
Here are the steps to connect Klaviyo with Trackingmore:
Sign in to TrackingMore account
Make sure you have an active Klaviyo account & log in here
In Klaviyo, go to Settings > Account > API Keys > Public API Key, copy the public API key
In Trackingmore, paste in the klaviyo public API key and click Install App to set up this integration
Once you enter your Klaviyo API Key, you can use Trackingmore event metrics to trigger a flow.
Setup notification in Klaviyo
Go to Flows page
Create flow from scratch or any existing flow
Setup trigger by choosing Trackingmore event in Metric
Choose any of Dimension of Trackingmore event
👀 Choose CurrentStatus, contains instead of "equals" and type: list & leave dimension value blank to trigger all TrackingMore events: notfound, info received, transit, delivered, exception, expired
👀 Choose CurrentStatus, equals , a specific status in dimension value type: text to trigger a specific TrackingMore event
Update action statuses and done
Available dimension of Trackingmore event inside Klaviyo:
| Property name | Template tag | Example |
|---|---|---|
| CarrierName | {{ event.CarrierName }} | dhl |
| CarrierContact | {{ event.CarrierContact }} | Contact number |
| TrackingCode | {{ event.TrackingCode }} | RA123123123CN |
| OrderNumber | {{ event.OrderNumber }} | #12345 |
| CurrentStatus | {{ event.CurrentStatus }} | Delivered |
| Substatus | {{ event.Substatus}} | delivered001 |
| ExpectedDeliveryDate | {{ event.ExpectedDeliveryDate }} | 2021/10/22 |
| LastestCheckpointTime | {{ event.LastestCheckpointTime }} | 2021/10/22 21:16 |
| TransitTime | {{ event.TransitTime }} | 7 |
| OrderEmail | {{ event.OrderEmail}} | test@gmail.com |
| OrderPhone | {{ event.OrderPhone }} | +4478 2989 2347 |
| OriginalCountryCode | {{ event.OriginalCountryCode }} | GB |
| DestinationCountryCode | {{ event.DestinationCountryCode}} | GB |
| ProductNames | {{ event.ProductNames}} | Product name |
| CustomerName | {{ event.CustomerName}} | Joe |
| CarrierTrackingLink | {{ event.CarrierTrackingLink}} | Carrier tracking page URL |
| OrderDate | {{ event.OrderDate}} | 2022/06/05 12:00 |
| Note | {{ event.Note}} | Custom text |
Variable name: CurrentStatus
| CurrentStatus | Description |
|---|---|
| notfound | Package tracking information is no available yet |
| infoReceived | The courier has received the package info and is about to pick up the package |
| transit | Courier has picked up package from shipper, the package is on the way to destination |
| delivered | The package was delivered successfully |
| expired | No tracking information for 30days for express service, or no tracking information for 60 days for postal service since the package added |
| exception | Package missed, addressee returned package to sender or other exceptions |
Variable name: Substatus
| Substatus | Description |
|---|---|
| delivered001 | Package delivered successfully |
| delivered002 | Package picked up by the addressee |
| delivered003 | Package received and signed by addressee |
| delivered004 | Package was left at the front door or left with your neighbour |
| exception004 | The package is unclaimed |
| exception005 | Other exceptions |
| exception006 | Package was detained by customs |
| exception007 | Package was lost or damaged during delivery |
| exception008 | Logistics order was cancelled before courier pick up the package |
| exception009 | Package was refused by addressee |
| exception010 | Package has been returned to sender |
| exception011 | Package is beening sent to sender |
| transit001 | Package is on the way to destination |
| transit002 | Package arrived at a hub or sorting center |
| transit003 | Package arrived at delivery facility |
| transit004 | Package arrived at destination country |
| transit005 | Customs clearance completed |
Updated on: 26/10/2023
Thank you!