Articles on: Third-party Application

How to integrate Klaviyo with TrackingMore

Here are the steps to connect Klaviyo with Trackingmore:


  1. Sign in to TrackingMore account
  2. Make sure you have an active Klaviyo account & log in here
  3. In Klaviyo, go to Settings > Account > API Keys > Public API Key, copy the public API key

Copy klaviyo public API key

  1. In Trackingmore, paste in the klaviyo public API key and click Install App to set up this integration

Add Klaviyo

Fill in Klaviyo plublic API Key and Install App

  1. Once you enter your Klaviyo API Key, you can use Trackingmore event metrics to trigger a flow.


Setup notification in Klaviyo

  1. Go to Flows page


Click "Flows" section



  1. Create flow from scratch or any existing flow


Flow > create flow


Create from scratch


Name the flow, select a tag or create a new one >> create flow


Klaviyo Flow editor



  1. Setup trigger by choosing Trackingmore event in Metric


Select the flow > metric


Choose trackingmore event & done



  1. Choose any of Dimension of Trackingmore event

Trigger filters

Add a trigger filter

👀 Choose CurrentStatus, contains instead of "equals" and type: list & leave dimension value blank to trigger all TrackingMore events: notfound, info received, transit, delivered, exception, expired

Trigger all trackingmore events & save


👀 Choose CurrentStatus, equals , a specific status in dimension value type: text to trigger a specific TrackingMore event

Choose a specific dimension to trigger & save



  1. Update action statuses and done

Update action statuses

Done



Available dimension of Trackingmore event inside Klaviyo:


Property name

Template tag

Example

CarrierName

{{event.CarrierName}}

dhl

CarrierContact

{{event.CarrierContact}}

Contact number

TrackingCode

{{event.TrackingCode}}

RA123123123CN

OrderNumber

{{event.OrderNumber}}

#12345

CurrentStatus

{{event.CurrentStatus}}

Delivered

Substatus

{{event.Substatus}}

delivered001

ExpectedDeliveryDate

{{event.ExpectedDeliveryDate}}

2021/10/22

LastestCheckpointTime

{{event.LastestCheckpointTime}}

2021/10/22 21:16

TransitTime

{{event.TransitTime}}

7

OrderEmail

{{event.OrderEmail}}

test@gmail.com

OrderPhone

{{event.OrderPhone}}

+4478 2989 2347

OriginalCountryCode

{{event.OriginalCountryCode}}

GB

DestinationCountryCode

{{event.DestinationCountryCode}}

GB

ProductNames

{{event.ProductNames}}

Product name

CustomerName

{{event.CustomerName}}

Joe

CarrierTrackingLink

{{event.CarrierTrackingLink}}

Carrier tracking page URL

OrderDate

{{event.OrderDate}}

2022/06/05 12:00

Note

{{event.Note}}

Custom text

Variable name: CurrentStatus


Variable name:  CurrentStatus


CurrentStatus

Description

notfound

Package tracking information is no available yet

infoReceived

The courier has received the package info and is about to pick up the package

transit

Courier has picked up package from shipper, the package is on the way to destination

delivered

The package was delivered successfully

expired

No tracking information for 30days for express service, or no tracking information for 60 days for postal service since the package added

exception

Package missed, addressee returned package to sender or other exceptions


Variable name:  Substatus


Substatus

Description

delivered001

Package delivered successfully

delivered002

Package picked up by the addressee

delivered003

Package received and signed by addressee

delivered004

Package was left at the front door or left with your neighbour

exception004

The package is unclaimed

exception005

Other exceptions

exception006

Package was detained by customs

exception007

Package was lost or damaged during delivery

exception008

Logistics order was cancelled before courier pick up the package

exception009

Package was refused by addressee

exception010

Package has been returned to sender

exception011

Package is beening sent to sender

transit001

Package is on the way to destination

transit002

Package arrived at a hub or sorting center

transit003

Package arrived at delivery facility

transit004

Package arrived at destination country

transit005

Customs clearance completed



Updated on: 26/10/2023

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