How to integrate Klaviyo with TrackingMore
Here are the steps to connect Klaviyo with Trackingmore:
Sign in to TrackingMore account
Make sure you have an active Klaviyo account & log in here
In Klaviyo, go to Settings > Account > API Keys > Public API Key, copy the public API key
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In Trackingmore, paste in the klaviyo public API key and click Install App to set up this integration
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Once you enter your Klaviyo API Key, you can use Trackingmore event metrics to trigger a flow.
Setup notification in Klaviyo
Go to Flows page
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Create flow from scratch or any existing flow
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
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Setup trigger by choosing Trackingmore event in Metric
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
Choose any of Dimension of Trackingmore event
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👀 Choose CurrentStatus, contains instead of "equals" and type: list & leave dimension value blank to trigger all TrackingMore events: notfound, info received, transit, delivered, exception, expired
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👀 Choose CurrentStatus, equals , a specific status in dimension value type: text to trigger a specific TrackingMore event

Update action statuses and done
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
Available dimension of Trackingmore event inside Klaviyo:
Property name | Template tag | Example |
---|---|---|
CarrierName | {{ event.CarrierName }} | dhl |
CarrierContact | {{ event.CarrierContact }} | Contact number |
TrackingCode | {{ event.TrackingCode }} | RA123123123CN |
OrderNumber | {{ event.OrderNumber }} | #12345 |
CurrentStatus | {{ event.CurrentStatus }} | Delivered |
Substatus | {{ event.Substatus}} | delivered001 |
ExpectedDeliveryDate | {{ event.ExpectedDeliveryDate }} | 2021/10/22 |
LastestCheckpointTime | {{ event.LastestCheckpointTime }} | 2021/10/22 21:16 |
TransitTime | {{ event.TransitTime }} | 7 |
OrderEmail | {{ event.OrderEmail}} | test@gmail.com |
OrderPhone | {{ event.OrderPhone }} | +4478 2989 2347 |
OriginalCountryCode | {{ event.OriginalCountryCode }} | GB |
DestinationCountryCode | {{ event.DestinationCountryCode}} | GB |
ProductNames | {{ event.ProductNames}} | Product name |
CustomerName | {{ event.CustomerName}} | Joe |
CarrierTrackingLink | {{ event.CarrierTrackingLink}} | Carrier tracking page URL |
OrderDate | {{ event.OrderDate}} | 2022/06/05 12:00 |
Note | {{ event.Note}} | Custom text |
Variable name:Â CurrentStatus
CurrentStatus | Description |
---|---|
notfound | Package tracking information is no available yet |
infoReceived | The courier has received the package info and is about to pick up the package |
transit | Courier has picked up package from shipper, the package is on the way to destination |
delivered | The package was delivered successfully |
expired | No tracking information for 30days for express service, or no tracking information for 60 days for postal service since the package added |
exception | Package missed, addressee returned package to sender or other exceptions |
Variable name:Â Substatus
Substatus | Description |
---|---|
delivered001 | Package delivered successfully |
delivered002 | Package picked up by the addressee |
delivered003 | Package received and signed by addressee |
delivered004 | Package was left at the front door or left with your neighbour |
exception004 | The package is unclaimed |
exception005 | Other exceptions |
exception006 | Package was detained by customs |
exception007 | Package was lost or damaged during delivery |
exception008 | Logistics order was cancelled before courier pick up the package |
exception009 | Package was refused by addressee |
exception010 | Package has been returned to sender |
exception011 | Package is beening sent to sender |
transit001 | Package is on the way to destination |
transit002 | Package arrived at a hub or sorting center |
transit003 | Package arrived at delivery facility |
transit004 | Package arrived at destination country |
transit005 | Customs clearance completed |
Updated on: 26/10/2023
Thank you!