Articles on: Settings

How to Manage User Roles on TrackingMore


Roles provide different levels of access to members based on the task they perform. TrackingMore allows you to grant role-based access to members. When inviting members to the TrackingMore, you can control the privileges of the members by assigning different roles to them.


📢 What you'll learn


In this tutorial, we will discuss:


How to add or remove a member in TrackingMore

How to transfer ownership

FAQs


How to add or remove a member in TrackingMore


  • Go to TrackingMore Settings > Sub Account
  • Settings--->Sub account
  • Click "Invite member"
  • Enter the email address and select a role for the member
  • Click "Add"

Steps of "Inviting Member"


After the above steps, TrackingMore will send an invite email to the new member with a link to set up their TrackingMore account.

Invitation Email

After invitation accepted, then you can view the invitation status by logging in TrackingMore master account ---> TrackingMore settings---> Sub Account

invite member status


To delete or remove a member from your TrackingMore master account, click the delete icon against the member's name.

Delete the member

Delete a member

Note: You can invite up to 10 members in each master TrackingMore account



How to transfer ownership/role


  1. Transfer ownership of master account

Go to TrackingMore settings--->Profile--->Click "change email"--->enter the password of old email account & click "confirm"--->enter the new email address & click "send verification code" to the new email, then click "update email" to finish it.

Settings--->Profile

Confirm your old email & password

Update the new email


  1. Transfer orole of member account/sub account

Log in TrackingMore master account ---> TrackingMore settings---> Sub Account --->Click "edit"---> change the role--->Click "update"

Change role of a member

Note: Only the Owner has the authority to transfer the ownership to any organization member.



FAQs


Who can invite a member?

Only the owner of the TrackingMore master account can invite a member.


Who can configure the role of a member?

Only the owner or admin of TrackingMore master account can edit the role of a member.



Updated on: 28/03/2023

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