9 Main Statuses & Sub-Statuses of Shipments in TrackingMore
TrackingMore services use 9 key statuses to auto-tag various delivery checkpoints when getting tracking information from the courier.
Main Status of Shipments
Status Name | status_code | Description |
|---|---|---|
Info Received | inforeceived | The courier has received the package info and is about to pick up the package. |
In Transit | transit | The package is in transit and has a good transportation condition. |
Out for Delivery | pickup | The package has arrived at the local point or is on the way to your home. |
Failed Attempt | undelivered | The delivery of the package was attempted but failed due to some reasons. Usually, the courier will arrange another delivery soon. |
Delivered | delivered | The package has been delivered. Congratulations! |
Not Found | notfound | The tracking info is not available currently. But you may track it after a while. |
Exception | exception | The package might have been sent to the sender, damaged, lost or other exceptions. |
Expired | expired | The package has no tracking updates for 30 days since the last tracking checkpoint updates before delivered |
Pending | pending | The package is pending as the courier did not return the tracking infomation. |
Sub-Status of Shipments
Sub-Status Name | substatus_code | Description |
|---|---|---|
Info Received | inforeceived001 | The package is waiting for courier to pick up |
In Transit | transit001 | Package is on the way to destination |
In Transit | transit002 | Package arrived at a hub or sorting center |
In Transit | transit003 | Package arrived at delivery facility |
In Transit | transit004 | Package arrived at destination country |
In Transit | transit005 | Customs clearance completed |
In Transit | transit006 | Item Dispatched |
In Transit | transit007 | Depart from Airport |
Pickup | pickup001 | The package is out for delivery |
Pickup | pickup002 | The package is ready for collection |
Pickup | pickup003 | The customer is contacted before the final delivery |
Delivered | delivered001 | Package delivered successfully |
Delivered | delivered002 | Package picked up by the addressee |
Delivered | delivered003 | Package received and signed by addressee |
Delivered | delivered004 | Package was left at the front door or left with your neighbour |
Failed Attempt | undelivered001 | Address-related issues |
Failed Attempt | undelivered002 | Receiver not home |
Failed Attempt | undelivered003 | Impossible to locate the addressee |
Failed Attempt | undelivered004 | Undelivered due to other reasons |
Exception | exception004 | The package is unclaimed |
Exception | exception005 | Other exceptions |
Exception | exception006 | Package was detained by customs |
Exception | exception007 | Package was lost or damaged during delivery |
Exception | exception008 | Logistics order was cancelled before courier pick up the package |
Exception | exception009 | Package was refused by addressee |
Exception | exception010 | Package has been returned to sender |
Exception | exception011 | Package is being sent to sender |
Not Found | notfound002 | No tracking information found |
Expired | expired001 | The package hasn't been updated for a month, or it hasn't arrived for two months. When this happens, please contact the Courier for more details |
Updated on: 25/01/2024
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