• Email Notifications via TrackingMore

  TrackingMore allows its users to send email notifications for different shipments statuses. With swift email notifications, you can keep your customers updated about their order status. 📧 Enable email notifications Log in to your TrackingMore account Go to the Notifications tab to access 'Email & SMS' settings Enable email notifications as per business requirements: notifications to yourFew readers

• SMS Notifications via TrackingMore

  TrackingMore users can send the shipment notifications via SMS to their customers. End-users receive the SMS notifications on their registered phone numbers. Make sure to input the "+" sign together with the country code, area code and phone number. TrackingMore follows phone number format rule: +country code+number (no blank between country code & number) 👨‍💻 Enable SMS Notifications Log in to your TrackingMore account Go to the Notifications tab to access 'Email & SMS' settings—Few readers

• Change received email of "notification to you"

  "Notification to you" of any shipment status enabled is sent to your TrackingMore master account registration email by default. So, if you want it to be received to another new email, how can you accomplish it? There are 2 methods below: 1. Change the master accout registration email Log in TrackingMore master account—>go to settings —>Go to profile —>click "change email" settings—Few readers

• What if my customers & I didn't receive any email or SMS notifications?

  Reasons of issues of not receiving email or SMS notifications In the case you didn't receive email or SMS notifications, there are reasons below: Email or SMS notifications NOT enabled Email or SMS notifications enabled After the new tracking info or new status updated by TrackingMore system Email or SMS not input when importing shipments to TrackingMore The tracking number status not matching our update logic In your spam inbox or bug as not in your spam inboxFew readers