Plan Subscription & Un-subscription
Unsubscribe Plan/Cancel Subscription
When you are under a paid plan, you want to cancel your subscription. Please follow the following steps: Log in your TrackingMore account Go to Settings >>Payment & Invoice Settings—>Payment & Invoice Click "Cancel subscription" Cancel Subscription ChoSome readersUpdate TrackingMore Subscription Plan (Upgrade/Downgrade Plan)
Need to update your subscription plan? TrackingMore enables you to upgrade/downgrade the existing plan. Select a subscription plan depending on your business requirements, and you are good to go. 👍 Change subscription plan (TrackingMore billing users) Go to TrackingMore Settings —Click "Upgrade" >choose or & slide the round button to the lower/higher shipments you want—>choose theFew readers
Pricing Plan & Features
TrackingMore Billing Explained: Credits and SMS Fees
TrackingMore employs a dual pricing structure, which includes charges related to subscription plans and SMS notifications. Here's a detailed explanation of how each type of charge works: Subscription-Based Charges (Credits) TrackingMore offers flexible subscription plans that vary based on the number of shipments you could track each month. Each plan includes a certain number of credits, and credits will be consumed for the use of the following services:Few readersHow can I get 7-day free trial of Pro Plan?
When you register a TrackingMore account for the 1st time Sign up a TrackingMore account Fill in registration info: first name, last name, email address, password Click “start free trial”& you’ll get a verification code in your email, then input the verification code to log in TrackingMore account Choose one type you’re belonging to and click “welcome to TrackingMore” to start 7-day free trial of pro plan Go back to TrackingMore home pageSome readersCan I extend the 7-day free trial of pro plan to 30 days or longer?
For extending 7-day free trial of pro plan, TrackingMore doesn't have a 30-day free trial, but users can subscribe the 7-day first, cancel before 7-day expires and re-subscribe another 7 days. For how to get or extend the 7-day free trial of pro plan, please go to this doc: https://support.trackingmore.com/en/article/how-can-i-get-7-day-free-trial-of-pro-plan-kv0nb9/Few readersWhat if I missed the 7-day free trial of pro plan?
Kindly please don't worry as you can get it again in the following steps: For the FREE plan users, they can click any feature of paid plan to get the pop up window of free-trial of pro plan, eg. click “export” in TrackingMore Shipments page, click “add tracking page” in TrackingMore Tracking Page etc; click "export" to get free trial of pro plan (https://storage.crisp.chat/users/Few readers
About Payment & Invoice
Supported Payment Methods
Credit/ debit card TrackingMore accepts all major credit and debit cards. Current payment details can be modified from TrackingMore account Settings >>Payment & Invoice page. Invoice billing At the beginning of each billing cycle, an invoice is generated and you can download from your TrackingMore account Payment & Invoice page.Few readersManage Your TrackingMore Payment Methods
On the Free/Free Trial/Legacy plan, you can add a payment method to subscribe to a paid plan. đź’ł Add Payment Method Login to TrackingMore Payment & Invoice Click "add payment method" Add payment method Enter the card details and click "save" enter card details (https://storage.crisp.chat/users/helpdesk/website/e0174a0b5e49b000/lqlpjwFew readers
About Quota/Bill
How to Calculate the Quota (Bill)?
For subscription plan, TrackingMore counts shipment when you add a new tracking number to your TrackingMore account. That is, 1 shipment=1 quota Below are compositions of consumed Quotas, so the Total Quota will be "Shipment Tracking + Air Waybill Tracking + Remote Area + Detect API V2/V3/V4 + Remote Area API"Few readersWhere is my Remaining/Un-used Quotas?
For subscription plan, your plan includes quotas and features. Unused quotas will Not be retained and your quota balance will be Restarted for the new billing cycle. You can check how many remaining/un-used quotas in your current billing cycle in TrackingMore Home as the below screenshot shows Used/Total QuotasFew readersMax Extra Quota Limitation
Q: What's the maximum quota? As You told me that we cannot add a new shipment if we reach the maximum quota limitation. A: The maximum quota limitation is double the amount of your quota in your current pricing plan. eg. Since you have 20,000 quotas in your current plan, if you will have exceed quotas the limit is 40,000 quotas.Few readers